FAQ

Shipping

How long does delivery take? Most orders are processed within 1-3 business days and delivered within 7-15 business days, depending on your location. You'll receive a confirmation email with tracking details once your order ships.

 

Do you ship internationally? Yes, we ship worldwide with free delivery on every order.

 

How can I track my order? Once your order ships, we'll email you a tracking link so you can follow its progress to your door.

 

Returns and Exchanges

What is your return policy? We offer a 30-day return policy from the date of delivery. Items must be unused, unworn, and in their original packaging with tags attached.

 

How do I start a return? Email us at info@mjnfashions.com with your order number and the reason for your return, and our team will guide you through the next steps.

 

Can I exchange an item for a different size? Yes — contact us and we'll help arrange an exchange, subject to stock availability.

 

Ordering and Payment

What payment methods do you accept? We accept major credit and debit cards, along with other secure checkout options available at checkout.

 

Is my payment information secure? Yes, all payments are processed through Shopify's secure, encrypted checkout system. We never see or store your card details.

 

Can I change or cancel my order after placing it? Contact us as soon as possible at info@mjnfashions.com — we'll do our best to update or cancel your order before it ships.

 

Products and Sizing

Do you have a size guide? Yes — check individual product pages for size details, and see our Size Guide page for general measurement tips.

 

What if an item doesn't fit? If your item doesn't fit, you're covered by our 30-day return policy — email us and we'll sort out a return or exchange.

 

Are your product photos accurate? We do our best to represent every item accurately, though slight color variations can occur due to lighting and individual screen settings.